Runa Casino Terms and Conditions

Welcome to Runa Casino. These Terms and Conditions govern your use of our website, our games, our sportsbook, and all related services offered under the Runa brand. By registering an account, accessing runa.casino, or using any of our services, you agree to be bound by these terms in full. We recommend that you read this document carefully before you begin playing at Runa Casino.

Our platform is owned and operated by Aurora Dynamics Sociedad de Responsabilidad Limitada, registered at Avenida 8 y 10, Calle 39, Los Yoses, LY Center, San Pedro, Montes de Oca, San Jose, Costa Rica, corporate ID 3-102-913124. Payment processing services are provided by Ombrix LTD, a company registered in Cyprus under number HE 473932. We operate under a Data Processing License issued by the Municipality of Goicoechea, Costa Rica, No. 1-068450-01-0000, and we are committed to conducting our business transparently and lawfully.

Eligibility and Account Registration

To log in to Runa Casino and use our services, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We provide our casino and sportsbook to players in Europe, including France, Italy, and Spain, as well as Canada, subject to local regulations. When you register with us, you agree to provide accurate, current, and complete information. You are responsible for keeping your login credentials confidential, and we are not liable for losses arising from unauthorized use of your account.

• You may only hold one active account with Runa Casino at any time
• We reserve the right to request identity verification documents before processing withdrawals
• We may suspend or close accounts found to be in breach of these terms
• You must not use Runa Casino services if gambling is illegal in your country of residence

Deposits, Withdrawals, and Currencies

We support deposits and withdrawals in EUR and CAD, along with several cryptocurrencies including BTC, ETH, XRP, LTC, DOGE, USDT, USDC, TON, and TRX. Our accepted deposit methods include Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Paysafecard, Rapid Transfer, Binance Pay, and crypto wallets. When you withdraw from Runa Casino, we generally use the same method used for your deposit, subject to our internal verification procedures. Our minimum deposit requirement to qualify for the first-deposit bonus is 20 EUR.

We process withdrawal requests as promptly as possible once verification is complete. We reserve the right to delay or decline withdrawals if we detect suspicious activity, incomplete verification, or a breach of our bonus terms. Our team monitors transactions closely to protect both our players and our platform from fraud.

Welcome Bonus and Promotional Terms

At Runa Casino, we offer a generous welcome package spread across four deposits, each including 150 wager-free Free Spins. Our first deposit bonus offers up to 250 EUR, the second up to 500 EUR, the third up to 750 EUR, and the fourth up to 1,000 EUR, each paired with 150 wager-free Free Spins. If you deposit between 20 and 49 EUR, we grant a 100% bonus plus 30 Free Spins; deposits of 50 EUR or more receive a 100% bonus plus 100 Free Spins. Free spins are credited in a single load on Lucky Lady's Charm Deluxe or Dolphin's Pearl Deluxe, valued at 0.20 EUR per spin, with no wagering requirement attached.

Our bonus wagering requirement is x30, applied only to the bonus amount, and the maximum withdrawal from bonus winnings is capped at x5 the deposit amount. Wagering contributions vary by game type: slots contribute 100%, while card games, blackjack, video poker, roulette, live casino titles, Four Aces, Aviator, and Ace Round contribute 0%. A published list of excluded games does not count toward wagering at all. We also apply maximum bet limits during wagering based on your VIP status, ranging from 2 EUR for Initiate and Apprentice players up to 25 EUR for Runemaster members.

Our VIP Welcome Pack includes a HighRoller Bonus of up to 5,000 EUR plus 100 Free Spins for qualifying high-value players. We regularly run additional promotions, including our Oktoberfest bonus of up to 200 EUR plus 70 Free Spins and a lottery ticket, weekly reload offers, and a bonus on every third deposit worth up to 1,000 EUR plus 150 Free Spins. Vouchers, no-deposit bonuses, free spins, and lottery rewards carry wagering requirements starting at x35, while achievement rewards can carry requirements up to x40. Network and tournament winnings are subject to a x2 wagering requirement, and cash winnings from our paid Wheel of Fortune carry a x20 requirement. We reserve the right to modify, withdraw, or cancel any promotion at our discretion, and any misuse of a runa casino promo code or runa casino bonus code may result in forfeiture of bonus funds.

Loyalty Program and Cashback

Our VIP Club rewards loyal players through a tiered structure: Initiate, Apprentice, Adept, Wizard, Master, Archmage, and Runemaster. As you climb through these tiers, we provide increasing benefits, including up to 10% cashback starting from the Wizard level. Higher-tier members also receive personal account managers, priority withdrawals, and access to exclusive bonuses not available to standard players. We designed our loyalty program to reward consistent engagement across our casino and sportsbook offerings.

Games and Providers

We host between 3,000 and 4,000 games from leading studios, including Pragmatic Play, Evolution, Play'n GO, BGaming, Hacksaw Gaming, Nolimit City, NetEnt, Relax Gaming, Novomatic, Betsoft, and many others. Our live casino section features dealers from Evolution, Pragmatic Play Live, Ezugi, Winfinity, Iconic21, Vivo Gaming, SA Gaming, and BetGames. We offer blackjack, craps, roulette, video poker, scratch cards, and pokies across desktop, mobile browser, and our dedicated mobile app. We do not operate as a no account casino; all players must complete registration before playing.

Responsible Use of Our Services

We expect all players to use our services responsibly and lawfully. You agree not to use Runa Casino for money laundering, fraud, or any illegal activity. We may request additional verification at any time and may restrict access to your account pending review. If we determine that you have violated these terms, we reserve the right to void winnings, close your account, and withhold funds associated with fraudulent activity.

Limitation of Liability

We strive to keep our platform available and error-free, but we do not guarantee uninterrupted access to Runa Casino. We are not liable for losses arising from technical failures, third-party payment processing delays, or events beyond our reasonable control. Our services are provided "as is," and you accept the inherent risks associated with online gambling when you choose to play with us.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page periodically. Continued use of Runa Casino after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, our bonus policies, or how to withdraw from Runa Casino, our support team is available via live chat, email, and online help. You can also reach us through Discord, YouTube, Facebook, X, Instagram, WhatsApp channel, Threads, and Pinterest. We are here to help you enjoy a safe and enjoyable experience with us.